Group Companies

By leveraging expertise accumulated at the Xymax Group, alongside the independent services of each Group company, karaksa hotel offers comprehensive hotel operations and services.
At karaksa hotel we are contributing to building a more sustainable society alongside our Group companies.

  • Management and
    operations support

    Xymax Group

    The Xymax Group, karaksa hotels' parent company, is responsible for the planning and operations of new businesses as well as the corporate functions of the Group. The Xymax Group is an essential partner supporting karaksa hotels operations, including for human resources and personnel management.

    Facility maintenance
    and management

    Xymax / Xymax Hokkaido / Xymax Kansai

    Xymax is a comprehensive real estate management company working across many different sectors and businesses. In support of karaksa hotels, facilities maintenance and management—vital aspects of hotel operations—are handled by either Xymax, Xymax Hokkaido, or Xymax Kansai, depending on the hotel’s region.

    Digital promotion

    Xymax Digital

    Xymax Digital promotes digital transformation (DX) throughout the Xymax Group and also offers digital support for hotel operations.

  • Cleaning

    Xymax Sala / Xymax Sala Hokkaido

    Xymax Sala offers cleaning services for office buildings, hotels and commercial facilities, including karaksa hotel. The company works closely with karaksa hotel staff, who participate in training on cleaning procedures and collaborate to establish standards for cleaning and disinfecting to limit the spread of infectious diseases.

    Depending on the region, either Xymax Sala or Xymax Sala Hokkaido supports karaksa hotels in their respective areas.

  • Linen supply

    Xymax careSS / Xymax careSS Hokkaido

    Xymax careSS has expanded its linen supply and cleaning businesses to the Kansai and Tokai regions, as well as Hokkaido, and has its own plants in Tsu-shi, Mie Prefecture and Chitose-shi, Hokkaido. The company also offers linen delivery services, allowing them to maintain a stable and efficient supply. They support karaksa hotel by providing linen supply services to all karaksa hotels outside of Tokyo. In the near future, we will work closely with them to further advance the digital transformation of our hotel operations.

    Depending on the region, either Xymax careSS or Xymax careSS Hokkaido supports karaksa hotels in their respective areas.

  • Security

    Max Security Service

    Max Security Service is a company that provides security services like manned security, maintenance and patrols. They provide security guards for karaksa hotels that are near downtown areas and also while events are being held near a hotel.


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Guest rooms sanitized item list
  • ・Door and door knob
  • ・Door latch
  • ・Switches
  • ・Air conditioner switches and remote controls
Living area
Living area
  • ・TV
  • ・TV remote controls
  • ・Refrigerator (front door only)
  • ・Desks, tables and furniture
  • ・Laminated signs and ads
  • ・Telephone
  • ・Hand mirror
  • ・Trash can
  • ・Mineral water bottles
  • ・Electric kettle
  • ・Tea set
  • ・Coffee maker
  • ・Hangers
  • ・Shoehorn
  • ・Deodorizing spray bottles
  • ・Washing and drying machine* (switches, front door only)
  • ・Microwave*
  • ・Security box*
  • ・Delivery box*
  • ・Air purifier/humidifier*
Bed area
Bed area
  • ・Night stand
  • ・Light switches and panels
  • ・Tissue box
  • ・Door and door knob
  • ・Sink and faucet
  • ・Hand soap dispenser
  • ・Hair dryer
  • ・Switches and outlets
  • ・Towel racks
Toilet area
Toilet area
  • ・Door and door knob
  • ・Toilet seat and bowl
  • ・Washlet panel
  • ・Toilet paper holder
  • ・Wash basin and faucet
  • ・Toilet floor (using disinfectant spray)
  • ・Towel racks
  • ・Sanitary disposal box

*Only available in select hotels and rooms

About connecting rooms

Connecting rooms are great options for families and groups. These adjacent rooms are connected by inner doors, allowing guests to move freely back and forth—with the added convenience of two bathrooms. Inner doors can be closed when going to bed.
View our connecting rooms using a 360-degree VR experience

Click on the photo to view 360-degree VR content.