DIRECT BOOKING BENEFITS

Book through our website
to get exclusive deals and special offers!

DIRECT BOOKING BENEFITS

Exclusive deals and special offers only on our official website! Available to all guests.
Become a member and get more discounts and point rewards!
No registration fees or annual charges.
Get the best deals on karaksa hotel reservations through our official website.

• Official
  website
  exclusives

  

  Official website
  exclusive plans

  Offering a wide range of event-based and commemorative plans!

• Official
  website
  exclusives

  

  Special family plans

  Family plans on our official website include free bedding for children under 12 and special rental equipment. Click here for details.

• Members
  only

  

  Special rates for members

  5% discount on regular room rates

• Members
  only

  

  Use your points

  Redeem 5% on your total rate, with a 10-point minimum for new bookings.

• Members
  only

  

  No registration fees
  or annual charges

  Registration is easy! Join now and enjoy greater convenience and savings.

• 

  Create your account

*Reservations including airline tickets may differ from those listed above. Please see our FAQ below.

Registration is easy!

1. Step1
   Create your account

   

   Access the member registration page.

2. Step2
   Fill in the form

   

   Fill in the required fields and click the "Create your Account" button.

3. Step3
   Approval

   

   Click on the membership registration authorization URL in the email we send.

4. Step4
   Registration complete

   

   You're now a member!

• Earning points
• Using points

• Earning points
• Using points

FAQ

Can I register as a member at the hotel reception desk?

No. You can only register to become a member via our official website. Click here to register.

Are there any fees for registration or annual membership?

No. We don't charge for registration or annual membership.

Do you issue membership cards?

No, we don't issue any cards.

Do points accrue for bookings made over the phone or at the front desk?

Points will only be awarded for bookings made via the official karaksa hotel website.

Reservations made over the phone or through booking sites other than our official website are not eligible to receive points.

Do my points have an expiration date?

Your points are valid for 12 months from the check-out date of each booking.

Notes on reservations including airline tickets

• 1. Special rates for members apply up to the amount of room rate portion only. They do not apply to airline tickets and car rental charges.


• 2. Points will not be awarded. (Points will also not be awarded for the room rate portion as well.)


• 3. Points accumulated can be used up to the amount of the room rate portion.


• 4. Only credit card payments are accepted.


• 5. Coupons cannot be used.


• 6. Please contact the following travel agency to change or cancel your reservation. Changes or cancellations cannot be made at the hotel.

  For inquiry
  White Bear Family Co., Ltd.
  Tel +81 6 6371 3281
  (Business hours: Monday–Friday, 10:00–17:00)


• 7. The cancellation policy differs from the room-only reservations, so please read it carefully.

I cannot register or login with my social media account (i.e. Facebook or LINE).

There are two possible reasons that you are having trouble logging in:

• 1. You may not be able to login through social media depending on your device, browser or OS version. In this case, please use your email address for registration.


• 2. If you first register with your email address, you cannot login by linking your social media account with a different email address. If the email address used for membership registration and the email address of your social media account are the same, you can login to your membership from your social media account by linking them.


• *Please refrain from registering more than one account. Even if you have registered more than one account, the points awarded to each account cannot be combined.