FOR OUR FUTURE Social Responsibility

As a provider of services and facilities in the hospitality industry, karaksa hotel remains conscious of conducting business that leads to a better future for the society our hotels operate in.

We will continue to build on our experience in working to ensure safety and security, contributing to environmental conservation, and supporting our staff as the foundation of our business.
Also, by proactively responding to unforeseen challenges in our global world, we stand alongside our guests, our staff and the Xymax Group, the parent company working to manage hospitality operations for karaksa hotels.

karaksa hotel Initiatives

Working together with Our Guests

Reducing disposable product use

Daily necessities like cotton sets and washcloth are provided at an amenity bar in the lobby, allowing guests to select only what they need. (Excluding Tokyo Ginza)

In addition, shampoo, body wash and other toiletries are provided in pump bottles as opposed to single-use packets.

Eliminating food waste

Every day for breakfast, karaksa hotel staff coordinate to prepare the appropriate amount of food in accordance with reservation numbers and data on food consumption averages. We also carefully manage inventory and product ordering through a dedicated system to minimize food loss.

Guest room cleaning

We work to clean guest rooms in an environmentally conscious manner, particularly when guests stay for consecutive nights. By changing linens and cleaning bathrooms and sinks only as requested, we conserve water and reduce pollution from detergents, doing our part to reduce global environmental burden.

Working together with the Xymax Group



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Guest rooms sanitized item list
  • ・Door and door knob
  • ・Door latch
  • ・Switches
  • ・Air conditioner switches and remote controls
Living area
Living area
  • ・TV
  • ・TV remote controls
  • ・Refrigerator (front door only)
  • ・Desks, tables and furniture
  • ・Laminated signs and ads
  • ・Telephone
  • ・Hand mirror
  • ・Trash can
  • ・Mineral water bottles
  • ・Electric kettle
  • ・Tea set
  • ・Coffee maker
  • ・Hangers
  • ・Shoehorn
  • ・Deodorizing spray bottles
  • ・Washing and drying machine* (switches, front door only)
  • ・Microwave*
  • ・Security box*
  • ・Delivery box*
  • ・Air purifier/humidifier*
Bed area
Bed area
  • ・Night stand
  • ・Light switches and panels
  • ・Tissue box
  • ・Door and door knob
  • ・Sink and faucet
  • ・Hand soap dispenser
  • ・Hair dryer
  • ・Switches and outlets
  • ・Towel racks
Toilet area
Toilet area
  • ・Door and door knob
  • ・Toilet seat and bowl
  • ・Washlet panel
  • ・Toilet paper holder
  • ・Wash basin and faucet
  • ・Toilet floor (using disinfectant spray)
  • ・Towel racks
  • ・Sanitary disposal box

*Only available in select hotels and rooms

About connecting rooms

Connecting rooms are great options for families and groups. These adjacent rooms are connected by inner doors, allowing guests to move freely back and forth—with the added convenience of two bathrooms. Inner doors can be closed when going to bed.
View our connecting rooms using a 360-degree VR experience

Click on the photo to view 360-degree VR content.