For your comfort, there is a nursing room available for guests accompanied by small children.
A changing table and children's items are available. Please use this space with your child whenever necessary.
Free (for hotel guests only)
Changing table, table and chairs, diaper garbage, baby bath and more
FAQ about Facilities & Services
Can luggage be left at the hotel before check-in or after check-out?
Yes, you can leave your luggage at the front desk on the first floor. We ask that luggage left with us after check-out be picked up that day, however, guests that have further reservations with us can leave their luggage at the front desk free of charge.
Is it possible to send luggage to the hotel before arrival?
Yes. Please mark luggage clearly with the name of the guest, check-in date, luggage contents and contact information and send it to the following address:
Front Desk, karaksa hotel TOKYO STATION, 1-5-3 Yaesu, Chuo-ku, Tokyo 103-0028, Japan
(Tel +81 3 3243 6602)
*Please do not include cash, valuables or raw food items in the luggage. Your luggage will be handed to you when you check in. If you would like to have your luggage taken directly to your room, please request so to the front desk before your arrival.
Do you have a delivery service?
Yes, this service is available at the front desk. Packing materials are available.
Are there any shops in the hotel?
We are sorry but there are no shops.
Which credit cards are accepted at the hotel? Also, can I use electronic money and QR code payments?
We accept VISA, MasterCard, JCB, AMEX, Diners Club, UC, DC, NICOS, UFJ and UnionPay. We also accept electronic money and QR code payments.