FAQ about Rooms

What are the check-in and check-out times?

Check-in is from 3:00 p.m., check-out is by 11:00 a.m.

Do all rooms have internet access?

Yes, at karaksa hotels free Wi-Fi is available in all rooms and throughout the hotel.

Do guest room TVs have HDMI ports?

Yes, HDMI ports are available on the TVs in the following guest rooms. However, depending on your device, compatibility is not guaranteed. TV size is indicated in parentheses.
　High Floor Royal Grande Room (65 inches)
　High Floor Grande Room with Tatami (55 inches)

Do you have a special rate for children?

Sorry, we do not have a child rate. Children aged seven and above are charged at the same rate as adults. Children aged six and under are also charged the same rate as adults if they require a separate bed.

Can minors stay alone?

Minors (ages 17 and under) are not allowed to stay at our hotel alone or with other minors without submission of a consent form by their relevant parent or guardian. For minors that would like to stay, please download the consent form from the link below, fill it out, sign it and submit it to the front desk on the day of check-in.
You can also send the form to the hotel in advance by postal mail.
Please note that you are required to submit one consent form per minor guest.
PDF download: Accommodation Consent Form for Minors