FAQ about Rooms

What are the check-in and check-out times?

Check-in is from 3:00 p.m., and check-out is by 11:00 a.m.
Guests who make a reservation through the official website can enjoy late check-out until 12:00 noon.

Do guest room TVs have HDMI ports?

Yes, HDMI ports are available on the TVs in all guest rooms. However, depending on your device, compatibility is not guaranteed. All TVs are 40 inches in size.

Is there a charge for children who share bedding with their parents?

Children six and under may stay at the hotel free of charge if they share a bed with their parents. However, a maximum of one child per adult for each bed, and a maximum of two children per room.
Guests who make a reservation through the official website will receive a special offer for a free stay for children 12 and under who are sharing a bed with their parents.

Can minors stay alone?

Minors (ages 17 and under) are not allowed to stay at our hotel alone or with other minors without submission of a consent form by their relevant parent or guardian. For minors that would like to stay, please download the consent form from the link below, fill it out, sign it and submit it to the front desk on the day of check-in.
You can also send the form to the hotel in advance by postal mail.
Please note that you are required to submit one consent form per minor guest.
PDF download: Accommodation Consent Form for Minors

Do you have a large hot bath?

Yes, the “karaksa Hot Bath" including indoor and outdoor tubs for both men and women is located on the second floor. Hotel guests may use the baths free of charge.