Our facilities and services make your stay more comfortable

Our facilities and services make your stay more comfortable


Sapporo Sushi Donburi Restaurant (1F)

Facing the lively Tanukikoji Shopping Arcade, our restaurant has a calming, modern interior. Enjoy buffet-style breakfast from Japan's northern lands focused on an exciting variety of seasonal ingredients and flavors from Hokkaido.

The buffet breakfast features 60 items including sashimi, soup curry, ramen salad, teppo crab soup, zangi fried chicken and other dishes unique to Hokkaido. There are also eight kinds of Hokkaido rice accompaniments and four other kinds of soup.

We also offer lunch from 11:30 to 16:00. Please enjoy our a la carte menus featuring Kaisendon (fresh seafood rice bowls) and other specialties.

From 17:00 to 22:00, a corner of the restaurant becomes a space with free drinks available for the enjoyment of guests staying at our hotel.
Number of seats
78 seats
Operating hours
/ Price
(tax included)
6:30~10:00 / 2,200 yen
11:30~16:00 (Last entry 15:30)
Welcome drink
17:00~22:00 / Free (for hotel guests only)
Breakfast buffet with Japanese and Western food
Begin an active day of sightseeing and shopping with a rich and diverse buffet breakfast with Japanese and Western options.

Onsen and outdoor bath "karaksa Hot Bath" (2F)

Throughout history, Noboribetsu Karurusu Onsen has been appreciated as a medicinal hot spring. The water is clear and colorless, soft on the skin and safe for children, and effective in relieving fatigue and reducing stress. After a long day of travel, relax and unwind in our "karaksa Hot Bath."

Featuring large indoor and outdoor tubs for both men and women.
*The outdoor baths are not hot spring water.

> View Onsen details
Hours available
15:00~26:00 / 4:00~9:00
Free (for hotel guests only)
*Hot springs tax is included in room rates.
  • Lockers with keys
  • Shampoo
  • Conditioner
  • Body soap
  • Hair dryers
  • Water cooler
  • Japanese-style washlet

*Please bring your own towels.

Room® (2F)

A space for relaxation designed with the theme of "Japan Meets Hokkaido." Feel free to use it before or after you check in or check out—as a meeting spot, after a hot bath, or any time you like.
Hours available
24 hours
Free (for hotel guests only)
  • Sofas
  • Heated seating kotatsu space
  • Vending machines
  • Massage chairs

Vertical parking garage

Our vertical parking garage connected to the hotel isn't affected by the weather, and is great for easily getting in and out of your vehicle. Available for general customers as well.
By the hour(7:00~22:00)
20 min. / 100 yen 
Maximum 1,300 yen
Weekends & holidays
30 min. / 200 yen 
Maximum 2,000 yen
Hotel guests
One night (up to 24 hours) / 2,000 yen
Number of parking spaces
27 spaces
Parking size limitations
Vehicle height: 2,050mm or less
Total length: 5,300mm or less
Total width: 2,050mm or less
Weight: 2,500kg or less
Outer tire width: 1,920mm or less
Minimum road clearance: 110mm or more
  • *On a first-come, first-served basis.
  • *Motorcycles, motorized bicycles, and bicycles cannot be parked.
  • *If our parking spaces are full, or if your car exceeds size limitations, we will guide you to an affiliated parking space nearby. Prices may vary depending on location.

Other Facilities

  • Entrance (1F)
    Entrance (1F)
  • Tanukikoji Shopping Arcade entrance (1F)
    Tanukikoji Shopping Arcade entrance (1F)
  • Front desk (1F)
    Front desk (1F)
  • Lobby (1F)
    Lobby (1F)
  • Free storage (1F)
    Free storage (1F)
  • Foreign currency exchange machine (1F)
    Foreign currency exchange machine (1F)
  • Smoking rooms (1F & 2F)
    Smoking rooms (1F & 2F)
  • Laundry corner (2F)
    Laundry corner (2F)


  • Free Wi-Fi connection throughout the hotel
    Free Wi-Fi connection throughout the hotel
  • Parcel delivery service
    Parcel delivery service
  • Free luggage storage
    Free luggage storage
  • Disabled access throughout the hotel
    Disabled access throughout the hotel
  • Diverse foreign staff
    Diverse foreign staff
  • Professional interpreting service through video calls
    Professional interpreting service through video calls
  • Auto check-in/check-out machines
    Auto check-in/check-out machines

FAQ about Facilities & Services

Are outside visitors allowed to eat breakfast at the restaurant?
Breakfast is available to general customers. However, seating is limited and we do not accept reservations, so please note that you may have to wait. The price is 2,200 yen (tax included). Kindly pay at the front desk on the day you dine.
Please click here for more details on our restaurant.
Can luggage be left at the hotel before check-in or after check-out?
Yes, you can leave your luggage at the front desk on the first floor.
Is it possible to send luggage to the hotel before arrival?
Yes. Please mark luggage clearly with the name of the guest, check-in date, luggage contents and contact information and send it to the following address:
Front Desk, karaksa hotel Sapporo, 5-24 Minami 3-jo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 060-0063, Japan
(Tel +81 11 204 6602)
*Please do not include cash, valuables or raw food items in the luggage. Your luggage will be handed to you when you check in. If you would like to have your luggage taken directly to your room, please request so to the front desk before your arrival.
Do you have a delivery service?
Yes, this service is available at the front desk. Packing materials are available.
Which credit cards are accepted at the hotel? Also, can I use electronic money and QR code payments?
We accept VISA, MasterCard, JCB, AMEX, Diners Club, UC, DC, NICOS, UFJ and UnionPay. We also accept electronic money and QR code payments.


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About connecting rooms

Connecting rooms are great options for families and groups. These adjacent rooms are connected by inner doors, allowing guests to move freely back and forth—with the added convenience of two bathrooms. Inner doors can be closed when going to bed.
View our connecting rooms using a 360-degree VR experience

Click on the photo to view 360-degree VR content.