– Since shuttles run on a schedule, no reservations may be made. However, morning buses (F1–F6) run on numbered tickets. If you plan on taking buses F1–F6, please contact the front desk. Also, please note that bus F1 cannot be boarded at the airport.
– We kindly ask group tour travelers to refrain from using this shuttle bus service.
– Shuttles depart at their scheduled time.
– Depending on conditions, departure times may be slightly earlier or later (including suspension of operations).
Can luggage be left at the hotel before check-in or after check-out?
Yes, you can leave your luggage at the front desk on the first floor.
Is it possible to send luggage to the hotel before arrival?
Yes. Please mark luggage clearly with the name of the guest, check-in date, luggage contents and contact information and send it to the following address:
Front Desk, karaksa Spring hotel Kansai Air Gate, 588 Kashoji, Tajiri-cho, Sennan-gun, Osaka 598-0091, Japan
(Tel +81 72 466 6602)
*Please do not include cash, valuables or raw food items in the luggage. Your luggage will be handed to you when you check in. If you would like to have your luggage taken directly to your room, please request so to the front desk before your arrival.
Are there any shops in the hotel?
There are no shops, but there are various types of vending machines on the first and second floors.
Is it possible to exchange currency at the hotel?
A machine that can exchange foreign currency is located next to the front desk.