FACILITIES & SERVICES Enhance your stay with our amenities and comforts


Lounge TWO (2F)

Seasonal drinks and light foods are available at our exclusive lounge. In the evening, enjoy a glass of wine and other alcoholic beverages from the self-service open bar. Background music playing from Bose speakers further invites you to relax and unwind.

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Free (for hotel guests only)
Number of seats
20 seats
Hours available
Menu features
Lounge TWO provides buffet-style service: bread, juice and coffee in the morning; snacks and confectioneries at tea time; and, in the evening, dry fruits, cheese, ham and snack foods that complement alcoholic drinks.

Mini-Lounge (10F)

Various kinds of soft drinks, alcoholic beverages and snacks are provided. Guests can also enjoy these items in the privacy of their room. We hope this service will help you spend a relaxing time.
Free (for hotel guests on Premier floors only)
Hours available
24 hours
Menu features
Beverages (including alcoholic drinks) and light foods are provided.

Other Facilities

  • Entrance (1F)
    Entrance (1F)
  • Front desk (2F)
    Front desk (2F)
  • Smoking room (2F)
    Smoking room (2F)


  • Free Wi-Fi connection throughout the hotel
    Free Wi-Fi connection throughout the hotel
  • Parcel delivery service
    Parcel delivery service
  • Free luggage storage
    Free luggage storage
  • Disabled access throughout the hotel
    Disabled access throughout the hotel
  • Diverse foreign staff
    Diverse foreign staff
  • Professional interpreting service through video calls
    Professional interpreting service through video calls
  • Disabled parking space (1 space)
    Disabled parking space (1 space)

In-room Breakfast

Enjoy a leisurely, in-room breakfast carefully crafted according to Japanese sensibilities. The breakfast menu switches daily between an Omusubi and Bakery breakfast (no choice between the two is available).
(tax included)
1,500 yen
Omusubi breakfast : rice balls, Japanese side dishes, soup
Bakery breakfast : bread, side dishes, soup

FAQ about Facilities & Services

Can luggage be left at the hotel before check-in or after check-out?
Yes, you can leave your luggage at the front desk on the second floor.
Is it possible to send luggage to the hotel before arrival?
Yes. Please mark luggage clearly with the name of the guest, check-in date, luggage contents and contact information and send it to the following address:
Front Desk, karaksa hotel premier Tokyo Ginza, 1-6-6 Shimbashi, Minato-ku, Tokyo 105-0004, Japan
(Tel +81 3 3573 6602)
*Please do not include cash, valuables or raw food items in the luggage. Your luggage will be handed to you when you check in. If you would like to have your luggage taken directly to your room, please request so to the front desk before your arrival.
Do you have a delivery service?
Yes, this service is available at the front desk. Packing materials are available.
Are there any shops in the hotel?
We are sorry but there are no shops.
Which credit cards are accepted at the hotel? Also, can I use electronic money and QR code payments?
We accept VISA, MasterCard, JCB, AMEX, Diners Club, UC, DC, NICOS, UFJ and UnionPay. We also accept electronic money and QR code payments.


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About connecting rooms

Connecting rooms are great options for families and groups. These adjacent rooms are connected by inner doors, allowing guests to move freely back and forth—with the added convenience of two bathrooms. Inner doors can be closed when going to bed.
View our connecting rooms using a 360-degree VR experience

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